Return & Refund Policy

At Kōde, customer satisfaction is important to us, and we maintain strict hygiene standards for all products.

Damaged or Incorrect Products

In the rare event that you receive:

* A damaged product, or
* An incorrect item,

please contact us within 48 hours of delivery with:

* Your order number
* Photographs of the product
* A brief description of the issue

After verification, Kōde will provide a suitable resolution, which may include a replacement or refund at our discretion.